Refund policy

Return and Refund Policy

Because Meat Rocket is a food product, we cannot accept returns of opened or used products.

If your order arrives damaged, incorrect, or otherwise has a problem, contact us within 7 days of delivery at the email listed on our website. Please include your order number and photos of the issue when applicable.

If we determine that your order was damaged, defective, or incorrect, we may issue a replacement or refund.

Unopened products may be considered for return on a case-by-case basis. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Refunds, when approved, will be issued to the original payment method.

Shipping charges are non-refundable unless the order was damaged, defective, or incorrect.

For questions about a return or refund, contact us through MeatRocketSpices.com.